Friends and Family Test

The NHS Friends and Family Test (FFT) was created to help service providers and commissioners understand whether their patients are happy with the service provided, or where improvements are needed. It is a quick and anonymous way to give your views after receiving care or treatment across the NHS.

 

Take the Friends and Family Test

Results

March 2026

Ranking	Number of Patients	%
Very Poor	2	0.37%
Poor	2	0.37%
Neither	5	0.92%
Good	44	11.02%
Very Good	485	90.14%
Total	538	100%

In Mar 2026, 98.31% of our patients ranked our services as good and very good.

We will continue to review responses each month to identify any themes.

February 2026

Ranking	Number of Patients	%
Very Poor	3	0.65%
Poor	4	0.87%
Neither	9	1.96%
Good	48	10.50%
Very Good	393	85.99%
Total	457	100%

In February 2026, 96.49% of our patients ranked our services as good and very good.

We will continue to review responses each month to identify any themes.

 

January 2026

Ranking	Number of Patients	%
Very Poor	0	0.00%
Poor	0	0.00%
Neither	9	1.73%
Good	53	10.19%
Very Good	458	88.07%
Total	520	100%

In January 2026, 98.26% of our patients ranked our services as good and very good.

We will continue to review responses each month to identify any themes.

Summary 2025-26 – April 2025 – March 2026

Ranking	Number of Patients	%
Very Poor	24	0.36%
Poor	34	0.5%
Neither	113	1.72%
Good	723	11.02%
Very Good	5661	86.36%
Total	6555	100%

From April 2025 – March 2026, 97.38% of our patients ranked our services as good and very good.

Summary 2024-25 – April 2024 – March 2025 

Ranking	Number of Patients	%
Very Poor	32	0.48%
Poor	39	0.59%
Neither	76	1.15%
Good	718	10.89%
Very Good	5723	86.87%
Total	6588	100%

Between April 2024 – March 2025, 97.76% of our patients ranked our services as good and very good.