Friends and Family Test

The NHS Friends and Family Test (FFT) was created to help service providers and commissioners understand whether their patients are happy with the service provided, or where improvements are needed. It is a quick and anonymous way to give your views after receiving care or treatment across the NHS.

 

Take the Friends and Family Test

Results

Jan 2026

Ranking Number of Patients %
Very Poor 0 0.00%
Poor 0 0.00%
Neither 9 1.73%
Good 53 10.19%
Very Good 458 88.07%
Total 520 100%

In January 2026, 98.26% of our patients ranked our services as good and very good.

We will continue to review responses each month to identify any themes.

Dec 2025

Ranking Number of Patients %
Very Poor 0 0.00%
Poor 2 0.48%
Neither 6 1.44%
Good 47 11.30%
Very Good 361 86.78%
Total 416 100%

In Dec 2025, 98.08% of our patients ranked our services as good and very good.

We will continue to review responses each month to identify any themes.

Nov 2025

Ranking Number of Patients %
Very Poor 2 0.37%
Poor 1 0.18%
Neither 7 1.32%
Good 66 12.52%
Very Good 451 85.57%
Total 527 100%

In November 2025, 98.09% of our patients ranked our services as good and very good.

We will continue to review responses each month to identify any themes.

Oct 2025

Ranking Number of Patients %
Very Poor 5 0.53%
Poor 4 0.42%
Neither 17 1.82%
Good 116 12.41%
Very Good 792 84.79%
Total 934 100%

In October 2025, 97.20% of our patients ranked our services as good and very good.

We will continue to review responses each month to identify any themes.

Sept 2025

Ranking Number of Patients %
Very Poor 1 0.19%
Poor 6 1.19%
Neither 7 1.39%
Good 62 12.35%
Very Good 426 84.86%
Total 502 100%

In Sept 2025, 97.21% of our patients ranked our services as good and very good.

We will continue to review responses each month to identify any themes.

Aug 2025

Ranking Number of Patients %
Very Poor 3 0.65%
Poor 3 0.65%
Neither 7 1.53%
Good 50 10.96%
Very Good 393 86.18%
Total 456 100%

In Aug 2025, 97.14% of our patients ranked our services as good and very good.

We will continue to review responses each month to identify any themes.

July 2025

Ranking Number of Patients %
Very Poor 6 1.08%
Poor 4 0.72%
Neither 11 1.98%
Good 63 11.39%
Very Good 469 84.81%
Total 553 100%

In July 2025, 96.20% of our patients ranked our services as good and very good.

We will continue to review responses each month to identify any themes.

June 2025

Ranking Number of Patients %
Very Poor 1 0.20%
Poor 2 0.40%
Neither 12 2.37%
Good 62 12.25%
Very Good 429 84.78%
Total 506 100%

In June 2025, 97.03% of our patients ranked our services as good and very good.

We will continue to review responses each month to identify any themes.

May 2025

Ranking Number of Patients %
Very Poor 0 0%
Poor 3 0.53%
Neither 11 1.95%
Good 53 9.40%
Very Good 497 88.12%
Total 564 100%

 In May 2025, 97.52% of our patients ranked our services as good and very good.

We will continue to review responses each month to identify any themes.

April 2025

Ranking Number of Patients %
Very Poor 1 0.17%
Poor 3 0.52%
Neither 12 2.06%
Good 59 10.14%
Very Good 507 87.11%
Total 582 100%

In April 2025, 97.25% of our patients ranked our services as good and very good.

We will continue to review responses each month to identify any themes.

 

Summary 2024-25 – April 2024 – March 2025 

Ranking Number of Patients %
Very Poor 32 0.48%
Poor 39 0.59%
Neither 76 1.15%
Good 718 10.89%
Very Good 5723 86.87%
Total 6588 100%

Between April 2024 – March 2025, 97.76% of our patients ranked our services as good and very good.