Telephone: 020 8892 8124
Fax: EMAIL: swlccg.crossdeepsurgery-twickenham@nhs.net
Out of Hours: 111
Patient Access
Register at the Surgery in person
Please read the attached information sheet and complete the application form – Click here.
Visit the Practice in person and hand to reception your completed application form. Please inform the receptionist whether you’ve read the information leaflet.
Please Note that we also have the application form and information leaflet at reception if you are unable to download, complete and print it.
Show your Identification – two forms of ID. one photo ID such as Passport, drivers licence, freedom pass etc and also one form of ID with your home address such as recent utility bill, bank statement etc.
Once you have completed the above steps, the receptionist will print for you a Patient Access Pin Document which you need in order to sign up to Patient Access.
Once you have registered your Patient Access account, you will have full access to all the online services you requested.
Register from home and visit the surgery later
You can also register for this service online without visiting your practice by clicking here This method creates a basic account that allows you to book only one appointment. Using this option requires that you visit the surgery after registering and bring with you two forms of ID – one photo ID such as Passport, drivers licence, freedom pass etc and also one form of ID with your home address such as recent utility bill, bank statement etc.
To register, click here. After clicking, you will be asked the following question:
‘Have you received a registration letter from your practice?’ Yes or NO.
Answer No and continue by answering and completing the questions on the screen.
A the end of the registration, please remember to write down your User ID as you will need this to access your Patient Access account.
Remember: once you’ve registered yourself online, you will need to bring in your ID so that we can give you full access to your account. You will also need to read our information leaflet and download, complete and print our ‘Patient Access Application Form‘.
