Register with our practice

We welcome new patients who live in our practice catchment area. You will be required to complete a registration form online, if you are unable to complete the online forms please call the surgery.

We are unable to accept registrations for patients who live outside of our catchment area so please ensure you check this before completing our registration forms.

All patients who are registered at the practice can make an appointment to see any of the doctors. However when you register you can indicate who you want your ‘usual doctor’ to be. We suggest that it is better for you to see your ‘usual doctor’ if possible, since this leads to better communication, less duplication and allows the development of a good doctor /patient relationship which is very important. This is particularly true for patients with complex and long standing medical problems. It is also often beneficial for members of the same family to be treated by the same doctor. There are of course situations when you may want to see a doctor of the same sex and this will be accommodated whenever possible. Please be aware that if you request an urgent appointment, you may not always be able to see your ‘usual doctor’.

Register Online

Catchment Area (Practice Boundary)

You can search for your postcode by clicking the magnifier in the top right corner of the map, this will indicate whether you live within the boundary or not.

Named GP

Named GP

From the 1st April 2015 the NHS requires that every patient is allocated a named accountable GP. All patients registered patients have been allocated a named GP and any newly registered patients will be allocated a named GP within 21 days of registering. This is for administrative purposes only and you retain the right to see any of our GPs. You will still be able to book an appointment with the GP of your choice.

What does ‘accountable’ mean?
The named accountable GP takes responsibility for the co-ordination of all medical services and ensures they are delivered to each of their patients where required.
This new arrangement has been introduced to reassure patients that they have one GP within the practice who is responsible for ensuring that work is carried out on their behalf.

Does the requirement mean 24-hour responsibility for patients?
No. The named GP will not:

  • take on responsibility for the work of other doctors or health professionals
  • take on 24-hour responsibility for the patient, or have to change their working hours.
  • be the only GP or clinician who will provide care to that patient

Can patients choose their own named GP?
Patients have been allocated a named GP by the practice. However, if a patient requests a particular GP, reasonable efforts will be made to accommodate their preference.

Do patients have to see the named GP when they book an appointment with the practice?
No. Patients are free to choose to see any GP or nurse in the practice.

If you would like to know who your named accountable GP is, or you have a preference as to which GP you are allocated please contact the Surgery for more information.

 

Access to Health Records and Proxy Access

In accordance with the Data Protection Act 1998 and Access to Health Records Act, patients may request to see their medical records. Such requests should be made through the practice manager and may be subject to an administration charge. No information will be released without the patient consent unless we are legally obliged to do so.

Additional Information

About Cross Deep Surgery

Carers

Non-NHS Services and Fees

Online Access

Patient Participation Group

Patient Transport Services

Practice Policies

Self Referrals

Travel Vaccinations