Cross Deep Surgery

4 Cross Deep, Twickenham, TW1 4QP

Current time is 14:23 - We're open


Telephone: 020 8892 8124


Out of Hours: 111

IT System Upgrade – Information for Patients

IT System Update – Information for Patients

On Thursday 11th June , we migrated over to a new clinical computer system.

There will be many benefits that will not be immediately obvious to you as these are mainly clinical, but these changes will help us to improve the way we manage your care.

All services including appointment availability, routine prescriptions and new patients registrations are now accepted at the practice.


Online Access / Prescription requests – From Monday 25th May our current online system will be suspended for prescription requests and online appointment bookings. From Monday 25th May, prescription requests should be made via the ‘Order your Prescription’ box on our home page.

Click here to make a request.

We will be accepting requests via telephone during this period should you not have access to the internet. You will be contacted in due course once our new online system is up and running to advise you how to re-register for these services.

We will be contacting patients soon to tell them how to registered on our new online services portal.