Cross Deep Surgery

4 Cross Deep, Twickenham, TW1 4QP

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Telephone: 020 8892 8124


Out of Hours: 111

COVID-19 Vaccinations

COVID-19 Vaccination Program

In January 2021, Cross Deep Surgery launched a COVID Vaccination Program within East Twickenham Primary Care Network (PCN). A PCN is a group of practice which formally have grouped together to work on various projects and initiates however the Vaccination Program was by far our biggest challenge to date. East Twickenham PCN includes Cross Deep Surgery, York Medical Practice, Woodlawn Practice and Crane Park Surgery.

Practice Managers at Cross Deep Surgery and York Medical Practice, and our PCN clinical Director, Dr Sylwia Ferguson worked together to set up a COVID Vaccination Hub at Oak Lane which was our designated a central vaccination HUB for our PCN. The process for approving such vaccination sites was extremely complex however we were delighted to inform patients once we were approved and could start offer vaccinations to our local population from Saturday 9th January 2021.

Cross Deep Surgery also delivered vaccinations to Housebound Patients registered at York Practice and Cross Deep Surgery, All of which now received their 2nd Doses. We have also successfully vaccinated our Care Homes and their staff with 2 doses and currently working toward completed 2nd Doses for all other patients over the coming Months.

Our Vaccination HUB at Oak Lane has been extremely successful and a great example of what the PCN can do when we work together. Individual practices have since been running clinics In their own practices which have also been a great success.

The vaccination program was completely reliant on the willingness of our staff and volunteers so the practice would like to send a BIG THANK YOU to everyone who assisted.

Cross Deep Surgery and East Twickenham PCN have taken the decision to not participate in the next stage of the vaccination program, which includes all patients between 18-49.

As a group we feel that although our vaccination program has been extremely successful, this doesn’t put significant strain on our services and we would like to reinstate our core services and care for patients with long term conditions.

Cross Deep Surgery has partnered up with Essex House Surgery to support the vaccination program for patients Aged 18-40. You will receive a text invitation from them when you become eligible to book your appointment. 

When you are invited, Patients can also call 119 or go online to book an appointment for your vaccination at a Mass Vaccination Site. Click here to access the COVID-19 Vaccination Booking Site. 

The NHS will never ask you to pay for the vaccine and will not ask for your bank account or card details, your PIN or your banking password.


Please DO NOT call the practice rearding your vaccinations unless you have a clinical query – Your will receive an invitation to book your vaccination when it is your turn.  

NOTE: You will only be given an appointment for the first does – you will be contacted again within 12 weeks to book your second.

* Vaccine supply is limited and we do not yet know when we will receive further deliveries *


Vaccination Cohorts

The Practice staff do not have the ability to prioritize individual patients and will be guided by NHS England on who we can invite and when.

Please read Public Health information leaflet Why do I have to Wait for my Vaccination Leaflet

Side effects

What are the side effects?
Like all medicines, vaccines can cause side effects. Most of these are mild and short term, and not everyone gets them. Even if you do have symptoms after the first dose, you still need to have the second dose.

Although you may get some protection from the first dose, having the second dose will give you the best protection against the virus.

Very common side effects include:
• having a painful, heavy feeling and tenderness in the arm where you had your injection. This tends to be worst around 1-2 days after the vaccine.
• feeling tired
• headache
• general aches, or mild flu-like symptoms

Although feeling feverish is not uncommon for two to three days, a high temperature is unusual and may indicate you have COVID-19 or another infection.

An uncommon side effect is swelling of the glands. You can rest and take the normal dose of paracetamol (follow the advice in the packaging) to help make you feel better.

These symptoms normally last less than a week. If your symptoms seem to get worse or if you are concerned, contact the Surgery. If you do seek advice from a doctor or nurse, make sure you tell them about your vaccination so that they can assess you properly.

You can also report suspected side effects of vaccines and medicines through the Yellow Card scheme.
You can do this online by visiting the Coronavirus Yellow Card or by downloading the Yellow Card app.